Contact
Get In Touch
Bookings, billing, refunds or operator partnerships — reach the RORO TRUCK team by phone, WhatsApp or email. We reply to email enquiries within one working day.
Head Office
No. 1-1-1A, Jalan Medan Pusat Bandar 2A,
Seksyen 9, 43650 Bandar Baru Bangi,
Selangor, Malaysia.
Office Line
+603 8927 5458
Monday – Friday, 9:00am – 6:00pm (MYT)
+60 10-221 6696
Fastest way to reach us about a live booking.
info@simatexunited.com.my
For quotations, invoices and refund requests.
Bookings & App Support
+60 13-353 5338
Help with orders, deliveries and pickups.
Registered Company
Simatex United Sdn Bhd
Company No. [SSM registration no.]
Business Hours
| Day | Office & phone support | Bin delivery & pickup |
|---|---|---|
| Monday – Friday | 9:00am – 6:00pm | 8:00am – 6:00pm |
| Saturday | Closed — WhatsApp only | By arrangement |
| Sunday & public holidays | Closed | Closed |
All times are Malaysia Standard Time (MYT, UTC+8). Orders placed through the app outside these hours are scheduled for the next working day.
What Can We Help With?
Bookings & deliveries
Placing an order, changing a delivery slot, arranging pickup or extending a rental period.
Billing & refunds
Invoices, receipts, payment issues and refund requests. Please quote your Order ID — see our Refund Policy.
Corporate & contract rates
Volume pricing for contractors, factories and facility management companies.
Become an operator
Own a RORO truck? Join the platform and start receiving delivery jobs across Malaysia.
